I had a maintenance plan run yesterday evening.

Fault message is :   Database disk image is malformed

Exception Details: System.ServiceModel.FaultException`1[[ScreenConnect.SecurityManagerFault, ScreenConnect.Server, Version=24.2.10.8991, Culture=neutral, PublicKeyToken=4b14c015c87c1ad8]]: database disk image is malformed
database disk image is malformed

After stopping and restarting all 4 services, all was good again.

When i first had this problem, i only deleted the session.db file, restarted the services and it worked, but some guests were not correctly ordered any more.

After that, i restored from a backup.

But to speed this up, i added a little script last week to make a copy from the session.db file a few hours before maintenance runs.   But i also updated to the latest version.

After maintenance, i couldn't open the web interface (error on screen), stopped the session service tried to reuse the backup of the session.db file, but this did not work.  

I then opened the original session.db with a sqlite3 viewer, and everything was ok with the database.

So i now stopped all services, put the original session.db back, and restarted the services, and voila it was working again.

Since i'm working alone here (1 license), and only have 150 a 200 guest machines active, i don't have the need for a better database, but if this continues i might concider it.

I am now on version   24.2.10.8991   

I have setup to run the maintenance plan on saturday evening

Yesterday (sunday), i don't think the database itself was corrupt, i only needed to restart the services.   

Are there logfiles i could sent you?

A touchpad on a portable is also not blocked.

Just confirmed this on a  Acer Nitro 5 (Windows 10) AN515-51