Is this possible to re-review?
It's been about a year since this was declined - unsure if any technological limitations or roadmap prioritization lends a place for this request.
The idea behind this for me is that when we message a user, it's using the default Critical Error alert from Windows.
When we chat, it's an error sound.
When we talk to a user, they associate our messages with the sound it makes when their computer is broken.
Definitely more of a psychologically-based quality-of-life request, but wanted to see if this was at all possible. Thank you!
Customer support service by UserEcho