Your comments
It is still unclear to me where this is:
"Edit App.Config inside App_ClientConfig
Add this to the ScreenConnect.UserInterfaceSettings section"
What do you mean by App_ClientConfig? Where do I find this?
Customer support service by UserEcho
Hi Michael,
Ok so I followed all these instructions and saved the app.config in folder which for me is"C:\Program Files (x86)\ScreenConnect Client (1b9adafdd64401ae)".
I tried clearing the cache as it suggests in the troubleshooting but it still didn't work for me.