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Access to shared toolbox on cloud version

8 years ago • updated by 7 years ago • 0

Hi,

Can we be able to access the toolbox on the cloud version.

Since when the host of thoses files broke, we can't access them anymore.

Thank you and have a nice day

Esteban

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8 years ago

Hi Esteban,

It is possible to access and manage the shared toolbox on a cloud instance. You must connect to a remote machine (Windows OS) before you can manage its contents.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/Toolbox_menu/Shared_toolbox

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Host_client/Toolbox_menu

Could you explain what you mean by 'Since when the host of thoses files broke, we can't access them anymore.'?

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