I would like to change the name of the "Cloud Administrator Account" that shows up on the clients computers that I remote into to either the technician name or my business name so that the client knows that is is me that is remoting in.
Hi Brandon,
Thanks for reaching out to us. The "Cloud Account Administrator" name that appears in-session cannot be changed/modified.
We would recommend to create a new user instead of changing it. Use below link to see the steps to create a new user:
https://docs.connectwise.com/ConnectWise_Control_Support_Wiki/Support/How_to_change_Cloud_Account_Administrator_session_name
Hi Brandon,
Thanks for reaching out to us. The "Cloud Account Administrator" name that appears in-session cannot be changed/modified.
We would recommend to create a new user instead of changing it. Use below link to see the steps to create a new user:
https://docs.connectwise.com/ConnectWise_Control_Support_Wiki/Support/How_to_change_Cloud_Account_Administrator_session_name