Granular control over user accounts and/or computers
It would be great if we had granular control over user account permissions or computer permissions. Global settings are a tough sell when certain users need settings, and other users do not.
Answer
Hi there,
We have the notion of Global Permissions and Scoped permissions, both can be applied to roles and users in the roles will only have the permissions you have set. I have included a couple of links for you, but if you have any specific questions please contact our support team and they can help you out.
https://www.connectwise.com/company/partner-services/support?tab=connectwisecontrol
Hi,
Scoped permissions are working as expected, but they are very limited. I would like to be able to lock down certain accounts so that cannot copy/paste outside of the remote session, but that's not possible. From what I've been told, that's only possible on a global level for all account.
Gotcha, yes that is a registered request, basically to be able to apply app.config settings to specific machines/sets of machines. It is something we will likely do, but it is not currently roadmapped.
Sean
Customer support service by UserEcho
Hi there,
We have the notion of Global Permissions and Scoped permissions, both can be applied to roles and users in the roles will only have the permissions you have set. I have included a couple of links for you, but if you have any specific questions please contact our support team and they can help you out.
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Security_page/Define_user_roles_and_permissions/List_of_role-based_security_permissions
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Security_page/Define_user_roles_and_permissions
https://www.connectwise.com/company/partner-services/support?tab=connectwisecontrol