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Control windows are closed by itself after about 30 minutes

tuansieucap 2 years ago • updated by Sean Keown 2 years ago • 2

I open many Control windows and leave them there for about 30 minutes. The windows are closed by themselve. 

Answer

Answer
Closed
swhite (Product Manager) 2 years ago

Most likely one of the timeout settings need to be adjusted:
Advanced Configuration Editor - ConnectWise

If this document does not help resolve your issue, please contact support:
https://nachat.myconnectwise.net/customer/partnerId/535fc181aa8af35c985fff49?n=1

Answer
Closed
swhite (Product Manager) 2 years ago

Most likely one of the timeout settings need to be adjusted:
Advanced Configuration Editor - ConnectWise

If this document does not help resolve your issue, please contact support:
https://nachat.myconnectwise.net/customer/partnerId/535fc181aa8af35c985fff49?n=1

Sean Keown 2 years ago

There’s a clipboard bug that’s fixed in 22.9. It will cause screenconnect client to crash.

Customer support service by UserEcho