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Sending Files in the background of ConnectWise session
Please add the feature to send files to PC remotely and in the background instead of a big file explorer popping up on the screen which lets all know you are trying to transfer files...update this to allow easy transfers more quietly.
Answer
![](https://cdn.userecho.com/characters/115.png?1)
This is possible using the ScreenConnect File Manager in Backstage:
Backstage mode - ConnectWise
![](/s/cache/d5/12/d512150b827a620f40f6e40c16144a7e.png)
How is this accomplished without giving every user access to backstage mode? That is too much permissions to just transfer files in the background.
![](/s/cache/d5/12/d512150b827a620f40f6e40c16144a7e.png)
We need to retrieve files from remote computers without the user knowing. All while maintaining security and not giving everyone access to everything. Currently when you retrieve files from a device, a big pop up comes up on the screen that someone is trying to retrieve files.
Customer support service by UserEcho
This is possible using the ScreenConnect File Manager in Backstage:
Backstage mode - ConnectWise