Sending Files in the background of ConnectWise session
Please add the feature to send files to PC remotely and in the background instead of a big file explorer popping up on the screen which lets all know you are trying to transfer files...update this to allow easy transfers more quietly.
Answer
This is possible using the ScreenConnect File Manager in Backstage:
Backstage mode - ConnectWise
How is this accomplished without giving every user access to backstage mode? That is too much permissions to just transfer files in the background.
We need to retrieve files from remote computers without the user knowing. All while maintaining security and not giving everyone access to everything. Currently when you retrieve files from a device, a big pop up comes up on the screen that someone is trying to retrieve files.
Customer support service by UserEcho
This is possible using the ScreenConnect File Manager in Backstage:
Backstage mode - ConnectWise