MSP Friendly Billing

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We are a large MSP that wants to configure 33 cloud instances for some of our clients. We would like to do pass through billing so that each client doesn't have to deal with the billing portion. From our testing we see that a single cloud.screenconnect.com account can have multiple instances all billed to a single card. That's great. However, when our accountants get the receipts in their inbox they have no easy way of knowing which client any given receipt is for. They have to match the instance IDs with client names. Including the instance URL in the receipt would resolve this issue for us.

Secondly, consolidated billing would be huge. A single bill each month listing out the instances would be ideal vs having individual receipts for each instance.

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Preston Bishop Team Member

Good afternoon, 

I'm a PM for the ScreenConnect and I am very interested in this request you have. I believe this should be something we can handle would you mind if we chatted via email to discuss this request further? 

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Ryan Christensen
Quote from Preston Bishop

Good afternoon, 

I'm a PM for the ScreenConnect and I am very interested in this request you have. I believe this should be something we can handle would you mind if we chatted via email to discuss this request further? 

Sounds good to me.