Chat Pop-up Notification and Sound in Host Interface

Avatar
  • updated
  • Under Review


Feature: Add an audible sound notification and 'toaster' pop-up notification in browser when a chat message is received while logged into the ScreenConnect host user interface.



Currently, a sound indicating a received chat message is played only when an active support session window is open.


No sound or notification pop up is displayed or made when a chat message is received when logged into the host interface. Only a small green dot is displayed to indicate a received chat message. It is very easy to miss a received chat message without having a support session open to a given user.

Duplicates 2
Chat Notification Sound

Add a customizable sound for chat notification. Preferably adjustable through Administration page.

Add a notification balloon for new chat messages

Partners are requesting a notification balloon to display when new messages are received on both the guest and host side.

Top contributors

Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar