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Request: Show MAC address in General Information

Blake Freeman 8 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 5

Would love to see the MAC address of the computer that a session is running on. It would make some of our troubleshooting much easier!

Answer

Answer
Started

Hey,

We added the MAC address, along with a few other additional details, to the general tab. This should become available within the next two releases (6.6-6.7).

Is it possible to also make the MAC address searchable on the Access page?

And the local IP address (internal IP) of the client.

Answer
Started

Hey,

We added the MAC address, along with a few other additional details, to the general tab. This should become available within the next two releases (6.6-6.7).

Hi All,

I wanted to pass along an update :) Unfortunately, this request didn't make it in the release I first anticipated, but we're working progressively to get it rolled into 7.0

Here is a preview of what's to come.

https://controlforum.connectwise.com/yaf_topics9_Output-Stream.aspx