Upgraded via cloud.screenconnect.com 2 hours ago and page is still down.
I checked the cloud.screenconnect.com under upgrade and it showed the new version was available and was marked as stable. I went to upgrade it as i've done in the past. Typically it comes back in 5 mins but it's now been over 2 hours and every time I try to load my page I just see.
OOPS
This instance is currently unavailable
Please double check the URL and try again. If you are the cloud account administrator, click below to log in.
When I log back cloud.screenconnect.com all I see is a little spinning circle on the top right next to "Change License" .
I see downdetector is showing some reports of connection issues with Connectwise.
I'm assuming after enough time it will come back?
Was on with chat, then he sent my info over to the cloud people.
It's just basically stuck at WorkflowExecutionAlreadyStartedFault
Started the upgrade it at 1:42pm and it's now 6:33PM . Still down.
What sucks is i'm bumping up against the clock of having all my access clients updated by the 13th. A lot of them aren't always online.
Sad that cloud.screenconnect doesn't really give any controls to stop the update. Because with that message and the update stuck and still in progress i'm unable to revert to a snapshot, dead in the water.