Unexpected Behavior with Consent Prompt in Access Agent Sessions

Hi everyone,

We’ve recently observed a strange behavior when connecting to an Access agent that is configured to require user consent before allowing a technician to connect.

The issue occurs after the initial session:
• When we first connect, the consent prompt appears as expected.
• However, if we disconnect and then reconnect to the same session, the consent prompt is skipped, and the technician is able to access the endpoint immediately without further approval.

Has anyone else experienced this behavior? Any insights or recommendations would be greatly appreciated.