Tip: Manage User Credentials - feature updates

The Manage Credentials feature in ScreenConnect allows technicians to securely store and use a single set of Windows login credentials during a remote session.

We’ve recently added:

• A new method to clear stored credentials directly from the host client
• A way to identify and search for machines with stored credentials

Key Points of Stored Credentials

• Purpose: Store one set of Windows credentials for a single session.
• Security:
  • Credentials are encrypted using the Windows Data Protection API.
  • Stored locally on the remote machine and only accessible during the session.
  • Passwords are never visible to the technician.
• Requirements: Technician must have the ManageCredentials permission in their security role.
• Storage Location: Credentials are saved in user.config under the ScreenConnect Client directory on the remote machine.

How It Works

From the Host Client Essentials menu, you can manage credentials:

• Store – Save username and a password for a specified duration.
• Clear – (new button) – Remove stored credentials by selecting Clear and confirming.
• Send – Apply saved credentials directly to a remote machine’s login screen.

Search for Machines with Stored Credentials (New)

We’ve added a new Attributes section under Session Information. The attribute HasStoredCredentials indicates when stored credentials exist on a machine.

Type HasStoredCredentials in the search bar to list all machines with stored credentials.

Why It Matters:

• Quickly identify endpoints with stored credentials.
• Improve security and compliance management.
• Streamline workflows for technicians handling multiple sessions.