For the past seven days, hosts running on Windows 7 or older have been unreachable.
Specifically, the process is running, the service is active, and the agent responds to commands, but no image is displayed upon connection. This issue is caused by the latest host client being installed. If the new version is uninstalled and an older version is installed instead, the connection works normally and the image is displayed correctly.
I installed the new 26.1.25.9592 version and still having problems with 2 windows xp machines. Anyone else?
We are on version 26.1.24.9579 and Win7 and XP are reachable again
Hi,
We have an on-prem instance of ScreenConnect running version: 26.1.25.9592
We are still experiencing screen rendering issues on Windows Server 2008 R2 and Windows Server 2012 R2.
I think the last 2 revisions were supposed to address the issue, but I don't think either of them have fully fixed the issue.
Does anyone know if this is still being worked on by ConnectWise?
Hi Todd,
I saw on the releases page there is now info about 26.3 showing.
One of the fixes is a .NET error on older Windows Servers with screen flickering (and artefacts i guess).
Maybe that version fixes your problems.
Hi Todd,
I saw on the releases page there is now info about 26.3 showing.
One of the fixes is a .NET error on older Windows Servers with screen flickering (and artefacts i guess).
Maybe that version fixes your problems.
Hi Erik,
My apologies, I missed that. Thank you for mentioning it. I will check their releases page. I didn't think to check the releases page. I was just paying attention to the versions I have available for download.
I installed the new 26.1.25.9592 version and still having problems with 2 windows xp machines. Anyone else?