Problem with the connection to Windows 7https://screenconnect.product.connectwise.com/communities/67/topics/new#

Hello,
over the past few days we have been experiencing issues connecting to Windows 7 machines through ScreenConnect. The problem appears to have started after a recent platform update.

Could you please look into this and let us know when a fix is expected or if there is any temporary workaround available?

Thank you for your support.
Best regards,