Poor Performance since 26.1

Avatar
  • updated
  • Open

We've had poor performance across multiple SC servers. Both servers are geographically separated and licensed. They're on 26.1.22.9573 but we've had many users complaining of lag, latency, and disconnects from client systems. Our environment deals with critical workflows where latency and reliability are major concerns. Looking for updates/feedback on general performance since this latest patch.

Avatar
0
Sean White Team Member

We did have a bug in 26.1.20 where sessions would enter a negotiating state which was cleared up in the .22 release. 
I haven't heard of any widespread performance issues with the latest .22 or higher builds.
(edit for clarity)

Avatar
0
samantha bellefeuille

I can report that we have also been experiencing widespread lag and performance issues. I have made numerous support tickets, we have performed extensive troubleshooting, and it was reported by ConnectWise support that we will just need to wait for the patch fix.