Trying to install ScreenConnect as part of our Windows 11 Image, but every device we image comes up and ScreenConnect seems stuck at 'Waiting to Retry' in the taskbar. Never connects or shows up in the OU. We also tried manual install on a newly imaged device, but the issue persists. Any reason this would occur? Especially after reinstalling?
Hey there, working with an image can be problematic as it creates the same guid, so there will be a 'fight' for the slot.
I hope this article gives some guidance, but if not, please reach out to our support team and they'll assist.
Image a machine with an installed agent - ConnectWise
Hello Mr. White,
I am part of Mr. Boston's team and we have been trying to get ScreenConnect to work for quite some time. We have followed the instructions from the link, but still no success. As Mr. Boston mentioned, we have tried a deployed install and a manual install on a freshly imaged device. Neither option seems to work. Is there another method we can try or perhaps a log file or other information we can provide?
Hey there, working with an image can be problematic as it creates the same guid, so there will be a 'fight' for the slot.
I hope this article gives some guidance, but if not, please reach out to our support team and they'll assist.
Image a machine with an installed agent - ConnectWise