Your comments
Its about time this got sorted out, ConnectWise don't seem to care about legacy customers.
Hi Mike, your reply above seems to suggest that users of on-premise ConnectWise Control will have to pay extra for this functionality, this would be extremely disappointing. Surely as this is built into the hosted option it should be rolled out to all premium customers... Legacy or not.
As a legacy premium customer, I'm extremely disappointed to find that I don't have access to this premium extension.
Customer support service by UserEcho
ScreenConnect on-prem is seemingly now a neglected product, this is so disappointing after such a huge price hike!
5 years+ since this request was logged.