+2
Archived
Spiceworks Cloud Helpdesk Integration
I would like to see a spiceworks helpdesk cloud integration like Freshdesk where you can start a remote session from a ticket. i saw that it was mentioned in the spiceworks forums years ago but have not seen an update about it.
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Customer support service by UserEcho
Hey,
We have the request registered internally and it's actively being worked on. I found this old integration on our forum -
https://community.spiceworks.com/appcenter/app/plugin_1376
It may of be of help. The status of this topic will update when progress is made.
It would also be nice to see it work with self-hosted spiceworks as well.