Partners request that there is some type of notification to let them know that their license is expired or is not compatible with the current installed version of the product on the Host page. Current behavior is that no sessions show connected. It is not clear or obvious why. It appears to the customer to be a connectivity issue. A message here would help to eliminate support calls and would redirect customers to purchasing and a resolution faster.
1. Message should appear on the host and admin page.
2. Message should direct the customer to cloud account page or upgrade page based on their license type.
3. Should include a contact for sales
Customer support service by UserEcho