Under Review

Easy way Access session coming online email message toggle

Erik van Putten 7 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 5

I would be nice if there was an easy way to set an event trigger that shows when a specific machine comes online (access session).

I know you can make and delete a trigger for a specific machine manually, but that's quite a hassle if you only need it once.

It would be nicer if you could just press a button next to the offline machine to warn you just once.

Even nicer if it would email the technician that requested it as well instead of the general email address....

Other solutions to make it easier would be welcome.


I came across this post and that really helps a lot already !


If you just need temporary alerts, there may be an easier way.
For the Trigger:

Event.EventType = 'Connected' AND Session.HostConnectedCount = 0 AND Session.Notes LIKE '*ALERTME*'

Then drop an "ALERTME" note on any system you want to get an online alert for. Delete the note when you want to stop getting alerts.

I also create a session group for Notes LIKE '*ALERTME*' to make it easier to locate which systems are alerting.

You could expand on that by adding a tech's name to it, ALERTMARK, and set up a different trigger for each tech. That way they can each create and remove their own alerts without needing permissions for the admin panel.

i think this would be nice to just click on the system and have it email you automatically. but i do like the trigger idea here also

Considering for Future Release

Suggest checking out the Session Action Notifications extension -- it helps you easily set up triggers for all kinds of things!