remote file transfer outside of session

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this might already be in the works but did not see it. It would be nice to be able to open up the devices C drive without connecting to the device. to copy and paste files in the back ground.

Duplicates 7
THE ABILITY TO COPY/PAST/MOVE WITH OUT BEING IN A SESSION LIKE TEAMVIEWER

THE ABILITY TO COPY/PAST/MOVE WITH OUT BEING IN A SESSION LIKE TEAM VIEWER

New Features

Hello! Please add the following functions:

1. File transfer without connecting to the user.
2. Run files on behalf of the system without connecting to the user.
3. Correct the incorrect display of Russian text in the console


Thank you.

Make an option to disable file explorer opening on the host when sending/receiving files.

Similar products have the option to modify the installer for unattended hosts so that you can send/receive files without any visual confirmation on the host. It would be nice to be able to turn off the opening of file explorer on windows hosts when transferring files to/from hosts. This enables the remote control of kiosks and infoboards without interrupting whatever service they run when transferring files.

Deploy files to a specific location on remote machine

CW Admin to deploy files/folder to a user's computer without starting a session.

Option to do data file transfer even without logging in to a session
Side by side file transfer

Similar to how most remote support tools work like LogMeIn, etc

View local file system on left, view remote file system on right, transfer files or folders in either direction

Display option to select destination of file

Partner would like an option to select where a file is sent instead of the default folder.

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2
Dominic

Thanks for the file transfer extension. Someone said that miss some useful features in this extension. Here is what I think :

1 - Should let us to select another drive than C:\ on the guest computer

2 - Make a dual view windows like TeamViewer, host browser at left and guest browser at right and add button to send quickly selected files/folders to the guest.

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cps

Excellent tips, Max and Jerry. Thank you.

Now if there was a way to make that the default on all of our hundreds of machines without having to set them each one at a time...

UPDATE: The following registry setting can be used from the Toolbox in Backstage (or from command prompt) to set the default console buffer size for the system user to 1000 lines by 150 width:

reg add HKCU\Console /v ScreenBufferSize /t REG_DWORD /d 0x03e80096 /f

Presumably the command could be pushed out to a group of machines at once, though I haven't tested that yet.

Hopefully the next release of the product will allow setting that in the config settings, so pushing is not necessary.

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Jerry-BAE Networks

And if you set the default properties to the desired, you will get scrolling windows the next time you join that same machine.

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Max Booth
Quote from cps

Just wanted to report that after several days of use I'm finding Backstage an extremely powerful new feature. Thanks to the team for doing it.

It has some limitations / issues that hopefully will be addressed, including: the command windows cannot be resized; they do not support scrolling back (so previous output is lost after the small window fills up); there is no cursor indicating text position which makes it pretty tough to edit a command line; there is occasionally odd behavior with command windows not responding, or if you open a new command window it might be all black with no text, etc. Would be nice to be able to add entries to the Toolbox that issue pre-canned command lines to whichever window is in focus, such as oft-used powershell command lines.

Quibbles aside, it's a great enhancement and much appreciated.

If you edit the properties of the shell window, you can update its "Screen Buffer Size" to something larger than the default 80x25 size to say 1000x1000.  Then you should be able to resize and scroll.

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Caitlin M Barnes Team Member
Quote from cps

Just wanted to report that after several days of use I'm finding Backstage an extremely powerful new feature. Thanks to the team for doing it.

It has some limitations / issues that hopefully will be addressed, including: the command windows cannot be resized; they do not support scrolling back (so previous output is lost after the small window fills up); there is no cursor indicating text position which makes it pretty tough to edit a command line; there is occasionally odd behavior with command windows not responding, or if you open a new command window it might be all black with no text, etc. Would be nice to be able to add entries to the Toolbox that issue pre-canned command lines to whichever window is in focus, such as oft-used powershell command lines.

Quibbles aside, it's a great enhancement and much appreciated.

Thanks for your feedback! I'll register your ideas as feature requests for Backstage. 

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cps

Just wanted to report that after several days of use I'm finding Backstage an extremely powerful new feature. Thanks to the team for doing it.

It has some limitations / issues that hopefully will be addressed, including: the command windows cannot be resized; they do not support scrolling back (so previous output is lost after the small window fills up); there is no cursor indicating text position which makes it pretty tough to edit a command line; there is occasionally odd behavior with command windows not responding, or if you open a new command window it might be all black with no text, etc. Would be nice to be able to add entries to the Toolbox that issue pre-canned command lines to whichever window is in focus, such as oft-used powershell command lines.

Quibbles aside, it's a great enhancement and much appreciated.

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Mike Bannerman Team Member

We're creating a new windows session, so system, Merijn. 

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cps
Quote from Mike Bannerman

This is active for on prem Legacy and on prem Concurrent Tech. Make sure you have the "SwitchLogonSession" permission in your role: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Security_page/Define_user_roles_and_permissions/List_of_role-based_security_permissions

Fantastic! Thank you Mike.

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MerijnB

This looks like interesting progression, if you start a backstage session, which user's scope is this session in?

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CFBDAVE

Great, thanks for the fast reply.

Dave



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