+3
Under Review
Mac AutoConsentAfterSeconds not working
Hi,
Even after the Mac app.config features added in 6.1, a crucial one is missing. We require the user's consent before taking remote control, and this is set at 5 seconds in our app.config settings--after which, we are given control regardless. On the Mac client, this countdown never appears, causing the 5 second countdown to never be reached and thus we are NOT given control. Net effect is machines are un-remotable without a user on the other end. I have temporarily given our techs the "host session without consent" permission, but this is counter to our culture as the end-user is no longer warned (and presented with approval) that we are connecting.
Please advise.
Thanks,
Dave
Customer support service by UserEcho
Similar issue for me. Works for PCs but not Macs which is an issue for us
Seems like a year is enough time to review. Anyone planning on adding this functionality? Thanks!