Ability to connect to guest when their DNS is not working
I would like to have the ability to make a host connection to a guest even if the guest's DNS is not functioning by way of having them check into my Control server by IP if DNS resolution fails. In CW Automate we have the ability to do this by specifying both a FQDN and an IP for Automate agents to check in with.
This may only be workable with a self hosted Control server with a static IP so it wouldn't need to be exposed by default. I think this would be something we would need to add to the app.config since it would need to be on the guest side. Another possibility might be for the Control agents to remember and keep checking into the last resolved IP address if the system DNS stops resolving the FQDN.
I occasionally run into issues where for whatever reason a workstation cannot resolve domain names, however still has internet connectivity. It would be beneficial is agents could be configured to check into the ScreenConnect via FQDN first, but then fail over to the severs static public IP should it be unable to resolve the domain name.