I would like to be able to be able to create a desktop shortcut to open the messages window (access client). Currently the users have to identify the icon in the system tray and double click. This may seem trivial, but to the users I support it's a big difference. Most don't know how to find the system tray and having a button to click on the desktop would be a big help. Even something that had to be manually deployed would be ok. For now I don't see a way to make that happen.
Customer support service by UserEcho