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Add LastHostConnectedEventTime and LastGuestConnectedEventTime to session group variables

derekj

8 years ago
updated 7 years ago
Started

I'd like to see a Variable of: LastHostConnectedEventTime and LastGuestConnectedEventTime that way, I can create a session group based on X amount of days that either a host or a guest has connected to a session.

Unfortunately we have ALOT of employees that leave support sessions open, some for legit reasons, some not and I end up having to close out old sessions based on the last time a host used/connected to a session on a daily basis. Then I can create a new session group to filter out support sessions similar to: LastHostConnectedEventTime > $XDAYSAGO

Duplicates 2

Session group filter for recent support sessions

routeserver

We primary support in house customers with unattended installations. Here would be very helpful to get a session grou filter, that allow to see the last X customers that was supported by me or all supporters. So, if same client calls again, you don't need to find it computer again. Just look in the recent connection list and reconnect again.

It could be a filter like this: "hostwasconnected" > $7DAYSAGO Sort by "lasthostconnectiondatetime".

Vote for me, thank you

thanks
Jörg

Create a session group filter for host last connected time

Bobby Bauer

We have technicians that like to leave sessions open for very long periods of time and believe that they are "necessary" for doing business with a customer. I would like to have the ability to show a list of sessions that no one has connected to within the last X number of days. This would simply enable me to have a realistic conversation with my team regarding the "need" for these sessions.

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SteveIT

8 years ago

I was just about to post a request for LastHostConnectedEventTime. This would let us at an admin level review what systems folks are connecting to, and the activity log can be reviewed to check for issues.

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routeserver

8 years ago

Hi Max,

I know this page. But do you see a property or operator that allow me to get a last connection time of a host? Everything is guest related. If it's a script language I would save during every session the host name and host connection time. Then I can filter unattended clients that has host connections in the last x days.

I request this in your support forum. They agree, there is no way right now to create this filter. If you know a way, I would be glad to hear your idea.

Regards

Jörg

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