+3
Pending Review
Would be very nice to have a ticket integration with Screenconnect. Logs to ticket when screen connect session is initiated, or allows you to select an existing ticket and the chat logs would be saved into that ticket... Just thinking out loud but some in
Would be very nice to have a ticket integration with Screenconnect. Logs to ticket when screen connect session is initiated, or allows you to select an existing ticket and the chat logs would be saved into that ticket... Just thinking out loud but some integration would be nice for documentation purposes. Thanks!
Ferrell Fuller President/CEO, ChaceTech LLC
Customer support service by UserEcho
Hi Ferrell,
We have multiple integrations available to ticketing solutions in our Extension Marketplace. A few to list here are, ConnectWise Manage, Freshdesk, Zendesk, etc.
Is there a particular ticketing solution you'd like to use with Control?
We would love Jira service desk Intergration if that would be possible.
Hi Jake,
That is certainly possible. I converted your request to a new post -
https://control.product.connectwise.com/communities/1/topics/1695-we-would-love-jira-service-desk-intergration
We prefer to keep posts to one FR.