Preference to have multiple monitors auto split to seperate windows

Avatar
  • updated
  • Completed

I would like the ability when a host connects to a guest with multiple monitors to have a separate window opened for each monitor automatically as part of a user/guest preference. Perhaps even memory of last window positions and size on the host side for each monitor... ie guest monitor 1 always goes here, guest monitor 2 always goes here. The thought being if the host has >= monitors as the guest you could have a better experience.


The majority of our clients have multiple monitors and it's time consuming to manually split them out to individual windows manually, and the default "all-up" view results in an unusable experience 90% of the time... more so when they have three monitors.

Avatar
0
anonymous
Quote from Matthew Pendleton

Possibly that link might. Can we schedule a call to discuss possibly? would only take a few minutes.  I think both cases are similar, But I want to better explain and hopefully demonstrate my ideas to you guys and let you take it from there if you like it.  

Hello Matthew,

I'm on the product team and can assist you a bit more. To schedule a quick call, please use the link below.

https://calendly.com/cwcontrol_pm/connectwise-control

Thanks!

Avatar
0
cps

Speaking for myself, I'd have no objection to Matthew's idea of being able to stretch or squeeze a window and have the aspect ratio follow it accordingly, e.g., perhaps by holding down the ctl key while resizing the window might have that effect. Such a feature would not be particularly useful to me personally, but I can understand situations where it would be handy as he indicates.


That said, there are many possible use cases where his solution doesn't really apply. For example, due to desk space limitations, my dual monitors are stacked rather than side by side. This limits how far I can go to enlarge a combined display image, so for my situation I need to split into two windows, and move one to the top monitor and one to the lower monitor.


It's also possible for the remote machine to have more than two displays, and in all sorts of configurations, so for example if the remote machine has two side by side displays plus a separate monitor on the wall configured in Windows as if it is stacked, the combined view will show an "L" shape with two displays side by side and a third stacked on top. Unless you happen to have a physical monitor situation that happens to be a good fit for this, no amount of monkeying with aspect ratios is likely to give a particularly usable result.


Given that there are uncountable possible variations on physical monitor configurations on both the remote and host side, the more general solution is to split the combined display into multiple windows, which can then be independently moved around and resized for best productivity based on the physical monitors available to the technician.

Avatar
0
anonymous
  • Roadmapped
Avatar
1
Chester Lian
  • Started
Avatar
0
Katarina Team Member
  • Completed
Avatar
1
edl867

it isn't automatic on the MacOS control 

Avatar
0
Phil Ellis

It would be helpful to know where this is configured, if it has been implemented.

Avatar
0
jhardwick

It wasn't exactly implemented as I had asked and I gave up on asking over and over.

At the moment, the system remembers how you had splits set the last time you connected to a system, it seems. It doesn't automatically split unless the last time you connected to that machine, you had manually split them out.

Avatar
0
Phil Ellis

That's frustrating. It seems like the memorized setting of it has recently been reset on our instance, because all of a sudden all of our techs are getting stitched windows on machines we've had split, and we all operate only with split windows. Oh well, thanks for letting me know.



Top contributors

Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar