Report showing all computers a user connected to
I am not the admin of our IT consulting companies ScreenConnect system so I am uncertain if this is possible yet or not. I perform a lot of tasks using ScreenConnect throughout my day and at the end of my day I have to enter time into our ticketing system.
Because a lot of what I do, I try to do through ScreenConnect, even when I could walk over to the computer, is recorded in the timeline tab in the web interface, I use it to help me not only figure out what I did but how long I was connected and working on a problem. I find this timeline feature very valuable.
However, it would be even better if I could some how see all the computers I have connected to in a day through a timeline that would be showing my users activity over all the computers at once. This timeline would be even more helpful for remembering all the computers I have connected to in a day. That would stop me from missing some entries that I should have made.
Is there a way to get that kind of a timeline and if so where do I find it? If it is something someone has to create, how and where do we do that?
Customer support service by UserEcho
Hi Alan,
We offer an Extension that can help you; it's called the Report Manager. It can be used to generate a report on session connections by time and a report on session events. Unfortunately, to use the extension, you must be an Admin. We do have a request registered to support a sub-admin role here if you'd like to add a +1/comment.