+5
Closed
Improvement to chat pop-up
There are a lot of chat pop-up improvement requests but I couldn't find one like this... See pic, clients end up staring at the chatbox screen for about 20 seconds before they start typing because THERE'S TOO MUCH GOING ON. Can you just remove the bottom half entirely? It is currently a dual-purpose pop-up and should not be. If you think we need that information, put it someplace else, ie activate it with a right-click on the taskbar icon or a separate button on the chat pop-up. It doesn't really need to be there 99.99% of the time.
Answer
Answer
Closed
Hey,
You can hide the status panel if you uncheck Status under the SupportAccessGuestControlPanelIDs bitmask settings. You can find this in the app.config editor extension.
Customer support service by UserEcho
Hey,
You can hide the status panel if you uncheck Status under the SupportAccessGuestControlPanelIDs bitmask settings. You can find this in the app.config editor extension.