+4
Pending Review
Remote video support app
I'd like to see something similar to GoToAssist's "See It" solution or LogMeIn's Rescue lens product. It would be really handy to be able to sent a text/MMS to a customer and have them "show" us the problem so often and it seems like an easy feature add into Control.
Duplicates
1
Customer support service by UserEcho
When this will be available please? I watch ScreenConnect pretty long time, but remove video would be rocking feature. Wanna use it for translator intranet
Hey All,
Our team is working on a product called ConnectWise View. View offers similar features/capabilities mentioned in the request. If you'd like to use View in its beta form you can set an instance under your account (https://cloud.screenconnect.com/) to the Preview Release Channel.
Documentation:
https://docs.connectwise.com/ConnectWise_Control_Documentation/ConnectWise_View