Option to force hosts to rename support session name instead of the default Untitled Session name

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I end up with 20 to 50 support sessions from various host users at the end of each business day ALL named the default value of: Untitled Session.


This is VERY annoying.


I'd like an option to force host users to rename the support session before being created/usable.  I could also take this 1 step farther and would like an option to force unique session names so if 1 already exists with the same name, it will throw an error to the host user to rename it something unique.

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Katarina Team Member
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Hey all, we just released a new extension that might help with this! It's called the Support Session Renamer, and it assigns a randomly-generated name to a newly-created support session. It uses two lists ("prefixes" and "names") to construct the support session name. You can also enter your own word lists in the extension settings.

Try it out and let me know what you think! We've got a bunch of ideas for adding additional features.

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Fid sysad

Katarina - Thank you!  This does help.  I wasn't' thrilled with the default random string of words used for the prefixes and names and updated it to use:

Prefixes: Custom: SupportSession
Names: Custom: 001 thru 999 (used a number generator to create the string comma separated)

Ouput Example now is:  SupportSession 025

I would like to see if you could remove the space between the prefixes and names or an option to replace the space with a dash or set your own value as a separator 



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