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Ability to control via flag in the toolbox to NOT allow host users to share their desktop

randall hon 7 years ago • updated by Caitlin M Barnes (Product Manager) 6 years ago • 1

Would like to have the ability to control (disable) the ability for Host users to share their desktop via remote support sessions.

Caitlin M Barnes (Product Manager) 6 years ago

Hi Randall, 


We'd recommend you disable the Share desktop option in the app.config. https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/Advanced_setup/List_of_app.config_settings


Please let us know if this doesn't address your request.

Customer support service by UserEcho