Pending Review

Ability to control via flag in the toolbox to NOT allow host users to share their desktop

randall hon 6 years ago updated by Caitlin M Barnes (Product Manager) 6 years ago 1

Would like to have the ability to control (disable) the ability for Host users to share their desktop via remote support sessions.

Hi Randall, 

We'd recommend you disable the Share desktop option in the app.config. https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/Advanced_setup/List_of_app.config_settings

Please let us know if this doesn't address your request.