Older graphics cards restrict screen resolution. This is not a problem with the Microsoft Terminal Services client which uses a virtual driver and can display much higher resolutions.
This also does not work to access the console with on Windows Server instances in Google Compute Engine. Major problem; please prioritize fixing. If I RDP in and then join and switch to that session, it works, but there's no independent/external method of getting onto the server unless there's an already-joined RDP session, so that makes ScreenConnect/CW Control utterly worthless to use on a GCE Windows Server instance. :(
This is a very big issue for us as well. We manage a lot of servers and the physical ones are almost unusable due to the lag. We are finding ourselves ScreenConnecting into another server and then RDPing into the one we have to work on so it is usable. The guys also complain about the Screensize and why we can't do fullscreen like they can in RDP.
Yes. Please. it is terrible to watch the screen move at turtle pace, one keystroke at a time. Please revert to mirror drivers instead of Direct to Video card . Only option is switch to basic VGA mode on server. What is the point in that. LOGMEIN, TEAMVIEWER, no problems. CONNECTWISE could lose clients if they do not move to this feature asap
Please, for the love of god do this. It's always disappointing to have these issues and think back to how good life was when I was using LogMeIn with its mirror driver.
As more and more computers are coming out without a VGA port and only have Display Ports or HDMI ports, this is becoming a fairly big issue and really needs to be addressed as these computers cannot be run headless. Using RDP to access them defeats the whole purpose of ScreenConnect and the additional functionality ScreenConnect provides over RDP.
Yes, this is an aspect we get complaints on - as most users are remoting in on laptops with much smaller screens. It requires constantly zooming in and out. Please develop this asap!