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Under Review
More visible notification for chat - Add nudge for alerts
Hello,
many time I chat with user of session I'm disconnected from (for example, to ask them if I can reconnect). Sometimes the chat window is already opened on the guest screen, and the user has other windows on top of it.
ScreenConnect, at least on Windows, just makes the guest chat window blink in the task bar: it doesn't put the chat window on top or display an on-screen notification, so the user rarely notices that someone is writing them.
Is it possible to change this behaviour, for example displaying a Windows notification when the chat receives a new message?
Thanks
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Customer support service by UserEcho
This is a great suggestion. Something like a bubble notification via the taskbar icon, or ustilise the new notification centre in Windows 10. I've noticed a couple of times the delay is because people dont notice the icon flashing.
For the nudge, I created an autohotkey script, compiled it, and put it in the toolbox.
The code is here:
TrayTip, Alert, Your technician is trying to get your attention.,20,2
Send {Volume_Up}
;SoundGet, master_mute, , mute
;if master_mute = On
;SoundSet, +1, , mute
Sleep, 500
SoundSet, 75
SoundBeep, 500, 100
SoundBeep, 1000, 100
SoundBeep, 2000, 100
SoundBeep, 3000, 200
SoundBeep, 500, 100
SoundBeep, 1000, 100
SoundBeep, 2000, 100
SoundBeep, 3000, 200
SoundBeep, 500, 100
SoundBeep, 1000, 100
SoundBeep, 2000, 100
SoundBeep, 3000, 200
Sleep, 1000
SoundBeep, 500, 100
SoundBeep, 1000, 100
SoundBeep, 2000, 100
SoundBeep, 3000, 200
SoundBeep, 500, 100
SoundBeep, 1000, 100
SoundBeep, 2000, 100
SoundBeep, 3000, 200
SoundBeep, 500, 100
SoundBeep, 1000, 100
SoundBeep, 2000, 100
SoundBeep, 3000, 200
Sleep, 1000
exit