Under Review

Chat to Text and Back

Bernie 5 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 2

Would be nice to be able to have the chat not only show on the screen but also be sent to a pager or phone text to give more flexibility to the Host to not be ties to the screen to communicate.

Available in Version:

Are you talking about for the technician to receive back when a user responds?  If so you can do this with Web Hooks on the Admin Triggers page