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Add "Customer" Field under Organization Field
With the way our business is structured, we would like to input and organize more fields under each access PC.
If possible, it would be nice to have a "customer" field under the organization field.
Ultimately it would be even better if we can create custom fields ourselves that would go under each PC in access.
Customer support service by UserEcho
Hi William,
Take a look at this article -https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Appearance_page/Add_custom_fields_to_sessions
Amazing thank you.
A quick follow up question, is it possible to have sub session groups? Like parent/child?
For Example:
>All Machines
>>Dealers
>>>Endusers
Yes, you can have subgroups. Here is a simple example -
GuestOperatingSystemName,GuestOperatingSystemVersion,GuestClientVersion
Great, worked wonderfully.
Thank you