Under Review

Android clipboard

TechCare 6 years ago updated by anonymous 6 years ago 2

SC Version - 6.7.19388.6796

ConnectWise Control Android Version - 18.2.18976.6761

Android OS - 8.0.0

Phone - SM-G960F

I am finding that if I give remote support via my Android device (Samsung Galaxy S9 Edge) I cannot copy from the Android system and then paste into the remote support session. The clipboard doesn't appear to be functioning.

This is a pain because with passwords for clients coming in all shapes, sizes, complexity levels it takes a fair amount of time to go back and forward between Android and SC session.

I don't know if this is a bug or it needs to be a new feature. I cannot remember not doing it before so I thought I would raise this issue.


Steven Swarts


Hi Sjswarts,

This is a feature request. I'll start discussing this with the team :) 

Thanks for the post!