Show guests AD or local machine username intead of "Guest" in chat log
Currently when I connect to a guests machine and start a chat with them, it only displays "Guest" as their name. I would like the currently signed in account on the machine to be the username that displays in the chat logs. We have devices used by many different users. So when looking back through conversation logs it is hard to identify which person the conversation was taking place with.
Hi Brett,
While we are currently unable to display a guest attribute using either AD or local machine username in chat, you can set both your JoinPanel.SupportPromptParticipantNameVisible and JoinPanel.SupportPromptVisible web resource strings to "true", which will request the guest participant's name when they join a support session. The name request prompt appears after they enter the code to join a session. Hope this helps!