Display image of technician when a remote connection is established.

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  • updated
  • Under Review

A thumbnail image of the support technician/engineer displayed when a Control session is established should help provide a face to a name. This personal touch can help establish a closer relationship between clients and remote assistance. The hope is that this relationship will lead to a better overall level of service.

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Caitlin M Barnes Team Member
  • Under Review
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Caitlin M Barnes Team Member
  • Considering for Future Release
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Caitlin M Barnes Team Member
  • Under Review


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