Under Review

Create Connectwise Manage Ticket from the Customer Portal

Michael Berk 5 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 7

Allow the customer to submit a new ticket from the Control customer portal

Hi Michael, 

When you say Control customer portal, do you mean the host's page? Can you provide a little more detail about your request?


Maybe that's what it is called. This is the page I'd like customers to be able to submit a ticket from if possible https://hcgautomate.hostedrmm.com:8040/

Thanks Michael, we'll add this as a feature request. 

Considering for Future Release
Considering for Future Release