One of the key features of ConnectWise Control, is our Shared Toolbox. With the Shared Toolbox, the administrator can upload self-contained executables to the ConnectWise Control server. Unlike the personal toolbox, tools that are uploaded to the shared toolbox are available to use by any host, in any location. This can be handy if the administrator knows there are certain tools that all his technicians will want to use.
So with cloud storage being so plentiful and inexpensive, what if you’re using a third party service like Dropbox to house valuable tools. Here’s some instructions on how to easily leverage these options from the host client.
Shared ToolBox
You can change the shared toolbox to point to a new location
To Change the shared server- side toolbox to a cloud storage in Windows
Go to your Web.config file. The web.config file can be found in your installation of the server instance of screenconnect at C:\Program Files (x86)\ScreenConnect in your file explorer.
Open the web.config as administrator and change the location of the Shared Toolbox in the Web.config file. This can be done by changing the value in the ToolboxDirectoryPath to the desired directory.
While you can change the shared toolbox to a shared cloud location, you will still need to set up the shared access with the desired people. This is separate from ScreenConnect and will be based on the cloud sharing you are using.
Hi Peter,
Here is a blog we published that may be helpful. This is for On Prem use. I'm leaving the issue open for cloud:
Toolbox KB: https://help.screenconnect.com/Using_the_shared_toolbox
Toolbox video: https://youtu.be/NOyuD7YdfGM
One of the key features of ConnectWise Control, is our Shared Toolbox. With the Shared Toolbox, the administrator can upload self-contained executables to the ConnectWise Control server. Unlike the personal toolbox, tools that are uploaded to the shared toolbox are available to use by any host, in any location. This can be handy if the administrator knows there are certain tools that all his technicians will want to use.
So with cloud storage being so plentiful and inexpensive, what if you’re using a third party service like Dropbox to house valuable tools. Here’s some instructions on how to easily leverage these options from the host client.
Shared ToolBox
You can change the shared toolbox to point to a new location
To Change the shared server- side toolbox to a cloud storage in Windows
<add key=”ToolboxDirectoryPath” value=”App_Data/Toolbox”/>
While you can change the shared toolbox to a shared cloud location, you will still need to set up the shared access with the desired people. This is separate from ScreenConnect and will be based on the cloud sharing you are using.