Develop the ability to remotely view an iOS device
Partner would like the ability to establish a session with a user on an Ipad.
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Duplicates 3
ios
Allow remote control of an iOS device
iOS Screen Recording
I note that TeamViewer are currently in the process of releasing an update that harnesses the iOS 11 Screen Recording feature - https://www.teamviewer.com/en/features/ios-screen-sharing/ when will Control be doing the same?
Thanks
Replies 21
This is an Apple limitation. They do not allow remote viewing of their devices through a direct connection. Devices attached to Mac laptop or desktop can display a device's screen on the laptop or desktop. Then of course SC would have indirect access to the device through a session. We are currently developing a iOS guest client that will allow for some advanced functionality like co-browsing, etc...
As soon as this option is available through Apple, we'll work to include it in the product.
This is a duplicate of http://control.product.connectwise.com/topics/221-develop-the-ability-to-remotely-control-an-ios-device/ - however, that has been closed and despite comments, I don't think it has the visibility or you get notifications to reopen.
Apple have added the ability to remote and control iOS devices and some other tools already have this feature.
Please can you reopen the original idea and close this?