Pending Review

QuickSupportSOS - Unkown publisher

Brian Wildman 5 years ago updated 5 years ago 1

The QuickSupportSOS.exe file is being flagged by windows 10 defender SmartScreen as unsafe due to 'publisher unknown'.  I believe the app should be signed by connectwise control, so that client's suspicions are not aroused by bypassing windows defender.  The image I want to project to my customers is that I use secure, up to date tools to safely connect to their computers.  Telling them to bypass a windows system warning does not look good for either my company, or connectwise control.  On a positive note, the QuickSupportSOS.exe file/method/process is brilliant!  I want to be able to make it easily accessible to anyone who needs our help.  Regards, Brian Wildman


Any updates here?  Signing the EXE should just be part of good security practices, not an outlandish ask for software designed for remote support.  Brian Wildman