Under Review

automatically copy file on connect

dave b. 5 years ago updated by Caitlin M Barnes (Product Manager) 5 years ago 2

upon a connection being established give the host the option of copying a file automatically to the guest. This would be perfect to copy the SOS agent to the user's desktop for example. I know any file or command can be run manually but i want it to ALWAYS run as soon as a connection is established so the tech doesn't have to do it manually. Logmein has had this feature for over 5 years now. 

Hi Dave,

You can set up a trigger to send a file from the Toolbox upon connection to a guest -- see the below for the event filter and Session Event action. Make sure to update the Data field to match the name of the toolbox item. 

Check out our trigger documentation for more information!