I have clients that use the remote printing feature of ScreenConnect daily, but after updating to v19.0, remote printing now needs to be toggled manually each time the host connects. I would like it if once remote printing is enabled then it stays active even after the host disconnects, unless disabled manually.
We would like to see this feature as well, and not just with remote printing but other features like blanking guest monitors, automatically match screen resolution, etc. With ITSupport 24/7 integration we do not use the "screenconnect portal" and there are no options to enable or disable automatically. It's really frustrating for our users to have to click options every time they connect. There is the app.config file, but it's limited.
Hi Charwerth,
The above request has already been fulfilled. Please install 'Advanced Configuration Editor' on your instance (if not installed already) then go to Web Config > Quick Settings to make the changes.
For more info please click the link.
Hope this helps !!
Hi Charwerth,
The above request has already been fulfilled. Please install 'Advanced Configuration Editor' on your instance (if not installed already) then go to Web Config > Quick Settings to make the changes.
For more info please click the link.
Hope this helps !!
This does not apply to us. Not everyone has access to the extensions webstore. As I said, this is with ITSupport 24/7 integration but specifically with ConnectWise Control.
As Usual, this thread started 3 years ago and still hasn't been fixed. The ADMIN fix sets the default for ALL users, not individual.
I work in office and remote. I have to remember to activate remote printing each time. If I don't I print something, realize I have to activate, wait until the printer populates and then print again. How i miss LogMeIn :(
Hi Charwerth,
The above request has already been fulfilled. Please install 'Advanced Configuration Editor' on your instance (if not installed already) then go to Web Config > Quick Settings to make the changes.
For more info please click the link.
Hope this helps !!
This is great, but I believe it would be beneficial to allow it to differentiate between Default Printer as an option as well. Currently you can only select between the default No Printer or All Printers but if an option to allow the default to be Default Printer, this should reduce this issue. We are also currently facing issues where printers hang and break printing which can be a pain point that requires using a script to manually delete all connected printers.
We would like to see this feature as well, and not just with remote printing but other features like blanking guest monitors, automatically match screen resolution, etc. With ITSupport 24/7 integration we do not use the "screenconnect portal" and there are no options to enable or disable automatically. It's really frustrating for our users to have to click options every time they connect. There is the app.config file, but it's limited.