+2
Pending Review
Language input key support on the host client
An issue concerning Japanese keyboard support:
The host wants to change the input method on the guest computer. So the host presses the 半角 / 全角 (hankaku / zenkaku) input key — placed at the top left corner of Japanese keyboards. But the guest computer's input method doesn't change. So, the host must change the input method by navigating the mouse to the task tray and clicking on the icon that manages the input method. This is a tedious process, given how very often a typical Japanese user switches between these two inputs.
Customer support service by UserEcho
A must for Japanese
I've found two other requests that address similar concerns, so I'll link them here:
https://control.product.connectwise.com/communities/1/topics/521-korean-keyboard-layout-support
https://control.product.connectwise.com/communities/1/topics/1473-sync-language-output-from-local-pc-to-client-like-rdp-session
I've also found out that TeamViewer and Splashtop both have the ability send the language input change key on Japanese and Korean keyboards.
ConnectWise Control could benefit from extending their reach to non-Latin alphabets.
Any update on this?