reinstall agent on support tab

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Add the feature from Access tab to Support as well. It would be really helpful.

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Caitlin M Barnes Team Member
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Caitlin M Barnes Team Member

Hi MatthewDataserv, 

Can you please explain a little more about your request? Currently you can install an access agent from a support session, but other than that, the Support tab has no knowledge of Access sessions. 

Thanks!

Caitlin 

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MatthewDataserv
Quote from Caitlin M Barnes

Hi MatthewDataserv, 

Can you please explain a little more about your request? Currently you can install an access agent from a support session, but other than that, the Support tab has no knowledge of Access sessions. 

Thanks!

Caitlin 

HI!

So when in the access tab, you are allowed to update agents when they are out of date using the "reinstallagent" feature.

I would be really happy to see this feature available in support tab as well.



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