Capture consent information
Partner would like when prompted for consent, that the data is saved somewhere.
Welcome to our community!
Duplicates 1
Log Rejected Sessions
Replies 5
Please log the request for and the result of a Consent request in the Audit log and the user account that clicked the button !
This way when someone advises that an Engineer was on their computer and they didn't Consent / press the Consent dialog there is proof they did. (Not just having it as "implied")
Audit Log would be like:
Consent Requested by ConnectWise Control User
Consent Granted because User DOMAIN\firstName.lastName consented.
Consent Granted because no user process not runnin.
Consent Granted because Auto Consent after x Seconds.
Consent Denied because User DOMAIN\firstName.lastName rejected the request.
Would be useful on the timeline to log when a user rejects an attempt to join their computers.When an IT tech attempts to provide support, by logging that we have attempted to assist but the end user said no, this provides a log to say that the tech made efforts to assist. Would equally be useful to dowload the report as a csv or option to link to ones own mysql database.